Shipping Information

Most products ship from our facility within 1-3 business* days (sometimes the same day if ordered before noon Pacific time). However, if you are ordering personalized products our lead time is usually 1-2 weeks plus shipping time. Please check the description on the product you are ordering. Also, make sure you enter your “need by” date and we will contact you if there is a problem getting the product to you on time.

*Business days means Monday-Friday. We are closed on the weekend. No orders ship on Saturday, Sunday or national holidays.

Domestic Customers

  • UPS Ground Shipping Transit Times from our location in Temple City, California are shown above. (These times DO NOT included the weekend, they are Monday-Friday only)
  • USPS First Class Mail Parcel is ground shipping via US Mail, delivery time is approximately 1-2 weeks
  • USPS Priority Mail is 2-3 business days (not including Sunday – not guaranteed delivery time)
  • USPS Express Mail is Overnight or 2-day depending on location (no Sunday delivery – guaranteed delivery)

International Customers

Please call or email us for a quote

  • USPS Express Mail International is 3-5 business days depending on location
  • USPS Priority Mail International is 6-10 business days
  • USPS First Class International is 10+ business days
    Please note: International customers may be required to pay customs, taxes or duty (depending on your country) once the package arrives (purchases over $20 are subject to taxes/duty in Canada). We are not responsible for these fees and they are not included in any pricing.

Please note when using ground or express shipping the days used are “business days” which do not include Saturday or Sunday. Use the chart above to determine how many days it will take to get to you. You can also go to and put in our information: “Temple City, 91780” and your city and zip code, any number of lbs and click “Time in transit only”. This will tell you exactly how many days it will take and then you will know what kind of express shipping you should get.

Shipping prices can be estimated once you put products in your cart. Simply fill in your City, State & Zip Code and click “Estimate”. This will give you a shipping estimate.
Contact us with any questions you might have.
Toll Free: 1-800-900-7695
Int’l: 626-285-0008

FREE Economy Shipping is ONLY for US customers in the lower 48 States and does not include Alaska, Hawaii or US Territories. Free shipping also does not include international customers. Shipping time can take from 5-10 days depending on location. We cannot “guarantee” delivery day or time when choosing the FREE SHIPPING option. Carrier will be one if the following: USPS First Class, USPS Parcel Select, UPS Ground, USPS Priority Mail or Daylight Transportation (selection of carrier is at the sole discretion of Sierra Products). ALSO NOTE: Currently only certain items on our site include free shipping. If you combine items that do not include free shipping the option will disappear. Please call or email us with any questions.